Shipping Policy
At Thiru Annachi, we are committed to delivering our premium South Indian products to you securely and on time. We process all orders within 1-2 business days.
Domestic Delivery (India & UK)
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-2 business days.
- Free shipping is available on all orders exceeding a designated cart value in your respective region.
International Shipping
We ship worldwide to bring authentic flavors to your doorstep. International delivery times vary depending on the destination, typically ranging from 7-14 business days. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive an email confirmation containing your tracking number. You can use this number to monitor the progress of your delivery.
Returns & Refunds
Your satisfaction is our utmost priority. If you are not completely satisfied with your purchase, we are here to help.
Conditions for Returns
- Products must be returned within 14 days of the delivery date.
- Items must be unopened, in their original packaging, and in the same condition that you received them.
- Perishable goods may not be eligible for return unless damaged or defective upon arrival.
Damaged or Defective Items
In the unlikely event that you receive a damaged or incorrect item, please notify us within 48 hours of delivery. Kindly provide your order number and photographic evidence of the issue, and we will promptly issue a replacement or a full refund.
Need Assistance?
If you have any questions regarding your shipment or our return process, please do not hesitate to contact our customer support team via our Contact Page.